Mountain Valley Home Comfort provides EXCELLENT Service!
I switched to Mountain Valley Home Comfort when I experienced problems with another company. Mountain Valley’s office staff was very courteous and the technicians fixed the problem but noted that the refrigerant leak may occur again…thus the reason for their adding dye to the system.
It turns out the leak was in the coil on my seven year old system. Rather than installing a new coil with the old refrigerant and the old heat pump, I worked with Josh to pick a new system (Elite Series# that was efficient, cost effective and had the new 410A refrigerant.
Josh was very knowledgeable about the Lennox products and made suggestions that saved me money on the overall purchase. Josh showed a genuine concern in giving me a system that would work for my situation #heat pump with propane furnace back-up) rather than selling me something that I did not need.
Installation of the new system was quickly scheduled and completed in less than one day. The office staff even completed the paperwork so I have the extended 10 year warranty!
I am a very happy customer and will continue to use Mountain Valley Home Comfort for all my heating and cooling needs.
Thorough analysis of our system for the right solution.
This dealer was most creative in finding a solution to the existing system that had failed. All concerned were knowledgeable, professional and accommodating. Also, they scheduled the installation within a day or two of our decision to proceed, and since we were without A/C, this was greatly appreciated!
Mountain Valley Home Comfort provided excellent service from knowledgeable and personable employees. We really appreciated their quick service and competitive pricing. We received many quotes and opinions, and by far MVHC stood apart from the rest!
Shenandoah Valley, VA