1984
Established
750
Projects Completed Each Year
1984
Established
750
Projects Completed Each Year
Mountain Valley Home Comfort repairs, replaces and maintains furnaces, heat pumps, air conditioners and ductless systems from our office at 17B2 N Augusta St in Staunton. Technicians from this office cover Staunton, Waynesboro, Fishersville, Verona, Churchville, Greenville, Crimora and Grottoes. We’re open until midnight every day, with 24-hour emergency service after that. We’re a Lennox Premier Dealer and a Mitsubishi Electric Elite Diamond Contractor, and we repair heating systems and air conditioners of every make, including ones we didn’t install, and handle furnace and heat pump replacements and new-construction installs.
Mountain Valley Home Comfort repairs, replaces and maintains furnaces, heat pumps, air conditioners and ductless systems from our office at 17B2 N Augusta St in Staunton. Technicians from this office cover Staunton, Waynesboro, Fishersville, Verona, Churchville, Greenville, Crimora and Grottoes. We’re open until midnight every day, with 24-hour emergency service after that. We’re a Lennox Premier Dealer and a Mitsubishi Electric Elite Diamond Contractor, and we repair heating systems and air conditioners of every make, including ones we didn’t install, and handle furnace and heat pump replacements and new-construction installs.
When your furnace or heat pump stops heating, call our Staunton office and a technician will find the cause, then explain what failed and what the repair will cost. Most no-heat calls trace to one part, such as an igniter, flame sensor, blower motor, capacitor or control board. We repair gas, propane and oil furnaces, heat pumps and dual-fuel systems, on all makes and models. If your system short cycles, makes a new noise, leaves some rooms cold or runs on emergency heat for days, call before it quits. Fixing a weak part in November costs less than an emergency call in January. Read more about furnace and heat pump repair.
“He found our “no heat” problem was a failed furnace fan. He had to search suppliers to find a new one, and worked with us to get it installed as soon as possible.”
Greg B., Google review
Usually, if it’s a cold-climate model sized for the house, though Staunton leaves less room for error than the rest of the Valley. Heating systems are sized for a local design temperature, the cold mark a system should handle without help. For Staunton, Waynesboro and Fishersville it’s 7°F, eight degrees colder than Winchester. Cold-climate heat pumps such as Mitsubishi’s hyper-heating models keep full heating capacity down to 5°F, just two degrees below Staunton’s mark. A standard heat pump loses capacity well above that and leans on backup heat strips, which cost a lot more to run. If your house has gas or propane, a dual-fuel system that hands the coldest nights to a furnace is worth pricing alongside a heat pump installation. Still heating with oil? We can quote a heat pump or dual-fuel system to replace it.
“The work they have done for me includes installing air-conditioning and replacing an old furnace with a modern heat pump.”
E.B., Google review
Our Staunton technicians fix central air conditioners, heat pumps in cooling mode and ductless units of every make. The calls we see most in summer are vents blowing warm air, an outdoor unit that hums but won’t start, frozen refrigerant lines, water around the indoor unit, and a system that runs all afternoon and never catches up. Many come down to a weak capacitor, a clogged condensate drain or a refrigerant leak, and the technician will tell you which before quoting the repair. Read more about air conditioning repair.
Ductless mini-splits heat and cool without ductwork, which suits older Staunton houses without ducts, finished basements, additions and rooms the central system doesn’t reach. As a Mitsubishi Electric Elite Diamond Contractor, we install single-zone and multi-zone systems, including ceiling cassettes, and maintain and repair them after. Our technicians also maintain and repair geothermal systems. See ductless mini-split installation, ductless repair and geothermal service.
“Great install of my whole house mini split with ceiling cassettes.”
Marvin M., Google review
Just like a car runs better with regular oil changes, your HVAC system performs best with routine maintenance. Regular HVAC maintenance helps to:
A tune-up before each heating and cooling season catches most problems while they’re still small repairs. The technician cleans and checks the system, tests the safety controls and electrical parts, and tells you what’s wearing out. Members of our Home Comfort Club get priority emergency service, 20% off repairs, $20 off the regular dispatch fee, $30 off after-hours dispatch, and a $250 credit each year toward a new system, up to $2,000. Our heating tune-up checklist lists what the technician checks on a furnace or heat pump.
“We have a yearly service contract with Mt. Valley that is an excellent deal.”
Keith, Google review
Yes. We’re open until midnight every day, with 24-hour emergency service after that. For a no-heat or no-cooling emergency after hours, call (540) 592-8612.
Possibly, through your electric company. The federal tax credit for heat pumps and furnaces ended for systems installed after 2025, and Virginia’s state home energy rebates are still waiting on federal approval, with no launch date. Dominion Energy customers can book a Home Energy Evaluation, and income-qualifying households may get upgrades, including electric HVAC systems, at no cost. Check with your utility before you sign, since some programs need approval first.
It depends on what failed. Each visit has a dispatch fee, higher after hours, and the technician quotes the repair once the cause is found. If it’s a major repair on an older system, we’ll price a replacement next to it. Home Comfort Club members pay less for both.
Closer to another office? See Harrisonburg, Winchester or New Market.
Closer to another office? See Harrisonburg, Winchester or New Market.